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Mobile internet in Luxembourg

eSIM and SIM cards with prepaid bundles of internet without roaming and overpay

Luxembourg: mobile internet

Mobile internet here runs on POST, Orange and Tango. 4G covers cities, resorts and main highways; 5G is available in large cities.

An M8 package is mobile internet only — no local number, no SMS, no calls. Your main number stays active as a second profile, so verification codes still reach you.

For a week of maps, messengers and social media 2–5 GB is usually enough; 10 GB if you make video calls and post stories every day. The package activates the first time you switch on in the country, and the validity period starts from that moment.

An M8 eSIM connects to the local network as a roaming guest: no local passport, no registration, no trip to a phone shop. You install the profile in advance and it works the moment you land.

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Check the answers to your question in this list, most likely the one you need is here

If you activated or purchased a SIM or eSIM in Telegram - click on the M8 menu button to the left of the message input field in the chat - your PA (Personal Account) will open. If you did it on the website with email authorization - open the app on the website at https://web.m8.tel and log in in the Account section - via email.

Open your PA - using the method you chose when activating or purchasing the SIM or eSIM. There you will see an image of your SIM card, on the left there will be information about the traffic balance, on the right - a blue 'Add Traffic' button.

A SIM card may not work only in one case: if there were incorrect phone settings (either you used and incorrectly configured the second SIM in the phone, or the phone did not take or used APN settings for a SIM that was previously in the phone).

You cannot get a refund for the eSIM itself after its issuance. The eSIM contains network authentication data that cannot be returned, resold, or transferred to another person. After receiving the QR code, only you can transfer it to another person.

Traffic is purchased only as part of a bundle - with a specific volume, validity period, and cost. If the bundle is activated, the remaining traffic cannot be returned or frozen, it can only be used under the specified conditions. If the bundle was not activated - it can be used during the SIM card's lifetime (for example, on your next trips). You can also give someone your plastic SIM card with this bundle or an eSIM as a QR code, if it hasn't been used yet and the eSIM hasn't been loaded into your phone.

Our SIMs do not have a phone number. Only internet is provided, and only in the country for which this SIM or eSIM is intended.

Internet tethering on our SIMs is not prohibited. It is configured on the phone. You can search online for videos on how to set up your specific phone model for internet tethering to other devices.

The SIM or eSIM will be blocked after 12 months if it does not connect to the network in the country for which it is intended.

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