Payment by Bank Cards Payments can be made via https://m8.tel (https://m8.tel) or the M8 app integrated with Telegram, VK, or other platforms. We accept VISA and MasterCard. Internet payments are processed in compliance with the rules of Visa and MasterCard international payment systems, ensuring confidentiality and security through advanced encryption, data verification, and secure communication channels. Card details are entered on a secured Stripe payment page. To complete the payment, you will need to provide: - Card number - Cardholder’s name - Expiry date (MM/YY) - Three-digit security code (CVV2 for Visa or CVC2 for MasterCard) printed on the back of the card. You will then be redirected to your bank’s page to enter the 3D Secure code sent via SMS. If you do not receive the code, please contact your card-issuing bank. Reasons for Payment Declines - The card is not enabled for online transactions (contact your bank). - Insufficient funds (check with your bank). - Incorrect card details entered. - Expired card (the expiry date is printed on the front of the card). For payment-related issues or website support, contact: support@m8.tel. Your personal data (name, address, phone, email, card number) is confidential and encrypted during transmission. We do not store your full card details on our servers. --- Refund Policy Refunds are not issued in cash for card payments and are processed according to international payment system rules. Your right to a refund is governed by Article 14 of the EU Consumer Rights Directive (2011/83/EU) and national laws (e.g., UK Consumer Rights Act 2015 or German Civil Code (§ 355 BGB)): - You may cancel your order anytime before delivery. - Returns of undamaged/unused goods are accepted if: - The original packaging, tags, and proof of purchase are intact. - The item is not personalized (e.g., pre-activated eSIM/IMSI profiles or custom-made products). - The refund (excluding delivery costs) will be processed within 14 days of your cancellation request. How to Request a Refund 1. Submit a Refund Request Form (emailed upon request) to support@m8.tel with a copy of your ID/passport. 2. Refunds are credited to your card within 21 working days after approval. 3. For disputed/erroneous transactions, attach proof (receipts/statements) to your written request. Refund amounts match the purchase price. Processing times exclude weekends/holidays. --- Delivery Terms The online store’s product page displays clear delivery details (timeframes, methods, and other key terms) for goods/services purchased via card.